Support

Click the puzzle icon in Chrome's toolbar and pin XAICG. Then open x.com: every post has AI Reply and Question buttons. The XAICG icon in the toolbar opens the popup, where you write posts and threads. Settings is at the bottom of the popup.

Click the XAICG icon and press Sign in with Google. Chrome asks which account to use. You get 20 free generations, with no card to enter. The trial is one per Google account.

• XAICG signs in through Chrome itself, so Chrome has to be signed in to a Google account. Use the profile button at the top right of Chrome.
• This kind of sign-in works in Google Chrome. Other browsers built on Chrome do not offer it.
• If you closed Google's prompt, press the button again.

• Reload the tab. The extension only joins pages opened after it was installed or updated.
• Check that XAICG is switched on at chrome://extensions.
• It works on x.com and twitter.com, in Chrome 111 or newer.
• X changes its pages from time to time. When that breaks the buttons we update the extension, and Chrome installs the update by itself.

That happens when XAICG cannot get to X's reply box. Paste the draft with Ctrl+V (Cmd+V on a Mac). If you would rather always paste, open Settings and choose Copy to the clipboard under On x.com.

Open Settings and describe your persona in your own words, or start from a preset and edit it. Set your default tone, reply length and language there too. For a different take on the same post, press the round button beside the reply box: it shows another draft and does not use another generation.

XAICG writes one draft at a time for each browser, with a short pause between them. Wait a second and click again.

Open Settings and switch off Sound effects under On x.com.

The free trial is 20 generations in total. Paid plans have a daily allowance that starts again at 00:00 UTC. The popup shows how many you have left. The plans are listed at xaicg.uniquelabs.org/#pricing

• Sign in with the Google account whose email address you gave when you bought. The license belongs to that account.
• Open Settings and press Refresh.
• Or open I have a license key in Settings, paste your key and press Activate.

Each plan covers a number of browsers. In Settings you can move the license to the browser you are on, and the browser that has been idle longest gives it up. To free a seat yourself, open Settings on a browser you no longer use and press Remove license from this browser.

If you sign in with Google you do not need the key: the license follows your account. Otherwise write to us from the email address you bought with and we will send you a new key. The old one stops working.

Write to us from the email address you bought with. How refunds are handled is set out in the terms: xaicg.uniquelabs.org/terms

Check your internet connection and try again in a minute. If other sites work and this keeps happening, tell us.

Chrome updates extensions by itself, usually within a day. To update now, open chrome://extensions, turn on Developer mode, and press Update.

Write to us from your account's email address, or send the Install ID shown in Settings under About. We erase your Google account ID, name and email address. The privacy policy has the details: xaicg.uniquelabs.org/privacy